Subscription, Cancellation & Refund Terms

1. The plan

AvenueSnipe is currently offered as a single paid plan: Early Access at $30/month (or such amount as published on the website). There is no free trial and no free plan — access to the platform requires an active paid subscription.

2. When you are charged

Subscription fees are charged in advance. You are charged when you subscribe, and then automatically at the start of each billing period (each month) on your renewal date, until you cancel. You are not charged anything at the time you create your account — only when you subscribe.

Charges appear on the payment method you provide at checkout, which is processed and stored by Stripe. AvenueSnipe does not store your full card details. You can view invoices and update your payment method at any time from the Stripe Customer Portal.

3. Automatic renewal

Subscriptions renew automatically each billing period until cancelled. The billing portal shows your renewal date and the payment method that will be charged. If your payment details change, please update them in the portal before your renewal date so the renewal does not fail.

4. How to cancel

You can cancel at any time from the Stripe Customer Portal (Settings → Account → Manage billing). The portal shows the effective date of your cancellation before you confirm it, and no further renewal payments are taken after that date.

If you are unable to reach the portal, email us at [email protected] and we will help you cancel. If you delete your account entirely (Settings → Account → Delete Account), any active subscription is cancelled automatically as part of the deletion.

5. What happens after you cancel

When you cancel, your access continues until the end of the paid period you have already paid for, and then ends. After the paid period ends you will not be charged again and your access to the platform will stop.

Cancelling your subscription does not delete your account or your data. You can re-subscribe at any time and pick up where you left off. To delete your account and data instead, use Delete Account in Settings.

6. Failed payments

If a renewal payment fails (for example, because your card has expired or been declined), we will email you to let you know and to explain how to fix it. While an invoice remains unpaid, access to the platform may be paused. You can update your payment method and retry from the Stripe Customer Portal, after which access is restored.

If the payment cannot be recovered, your subscription will be cancelled and access will end. You will not be charged again unless you re-subscribe.

7. Refunds and credits

Subscription fees are charged for the period in which you have access. If you cancel, your access continues until the end of the period you have paid for, and we do not provide partial refunds or credits for the unused part of a billing period.

We will correct genuine billing errors — for example, duplicate or incorrect charges — and will refund any amount wrongly taken. Refunds are otherwise at our discretion on a case-by-case basis (for example, for service faults). Nothing in these terms removes your statutory rights, including any consumer cancellation rights that apply to you under the law of your country.

8. Upgrades, downgrades, and plan changes

AvenueSnipe currently offers a single plan. If we introduce new plans, pricing, or billing options in the future, we will publish them before they apply to you, and any plan change you make will be handled through the Stripe Customer Portal on the terms shown there at the time.

We may change subscription fees for future billing periods. We will give you advance notice (by email and by updating the published price) before a fee change takes effect on a renewal. Continued use of the Service after a fee change constitutes acceptance of the new fee.

9. Promotions and referral codes

Where we run promotions or offers, the terms of that specific offer apply at checkout. Referral codes that invite you to AvenueSnipe can be applied before your first payment and are handled as described at checkout; they do not change these billing terms.

10. Contact

If you have questions about billing, cancellation, or refunds, contact us at [email protected] and we will help.